Refund policy

Return & Refund Policy

Shri Chintamani Jewellers

Due to the fashion and imitation nature of our products, most items are non-returnable. However, we are committed to fair resolutions in genuine cases.

Return Eligibility

Returns are accepted only if:

  • The product is damaged upon delivery

  • The wrong product has been delivered

Return Timeframe

You must notify us within [3 DAYS] of receiving the product.

Refund Process and Timing

Once the returned item is received and inspected, refunds will be processed within [7 DAYS] to the original payment method.

Exchange Options

Exchanges may be offered at our discretion, subject to product availability.

Damaged or Defective Products

Please email clear images or videos of the damaged/incorrect product to [mitj1202@gmail.com] within the return timeframe.

Non-Returnable Items

  • Products damaged due to misuse or wear and tear

  • Items without original packaging

  • Customized or altered products

Return Shipping Costs

Return shipping costs for eligible cases will be borne by the customer.