Refund policy
Return & Refund Policy
Shri Chintamani Jewellers
Due to the fashion and imitation nature of our products, most items are non-returnable. However, we are committed to fair resolutions in genuine cases.
Return Eligibility
Returns are accepted only if:
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The product is damaged upon delivery
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The wrong product has been delivered
Return Timeframe
You must notify us within [3 DAYS] of receiving the product.
Refund Process and Timing
Once the returned item is received and inspected, refunds will be processed within [7 DAYS] to the original payment method.
Exchange Options
Exchanges may be offered at our discretion, subject to product availability.
Damaged or Defective Products
Please email clear images or videos of the damaged/incorrect product to [mitj1202@gmail.com] within the return timeframe.
Non-Returnable Items
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Products damaged due to misuse or wear and tear
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Items without original packaging
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Customized or altered products
Return Shipping Costs
Return shipping costs for eligible cases will be borne by the customer.