Frequently Asked Questions
Frequently Asked Questions
Find answers to common questions about our handcrafted fashion jewellery.
Shipping & Delivery
Q: Do you offer free shipping?
A: Yes! Free shipping on orders above ₹5000 across India.
Q: How long does delivery take?
A: Standard delivery takes 5-7 business days.
Q: How can I track my order?
A: You'll receive a tracking number via email and SMS.
Returns & Exchanges
Q: What is your return policy?
A: Returns accepted within 3 days. Items must be unworn in original packaging.
Q: How do I initiate a return?
A: Contact us at mitj1202@gmail.com or WhatsApp +91 98207 25588.
Product Information
Q: Are your products handcrafted?
A: Yes! All jewellery is handcrafted by skilled artisans.
Q: Do you offer customization?
A: Yes, contact us with your requirements.
Q: How do I care for my jewellery?
A: Keep away from water and perfumes. Store in a dry place.
Payment & Security
Q: What payment methods do you accept?
A: Credit/debit cards, UPI, net banking, and digital wallets.
Q: Is my payment secure?
A: Yes, we use secure encrypted payment gateways.
Store Visit
Q: Can I visit your store?
A: Yes! Visit us at Zaveri Bazaar, Mumbai. Open Mon-Sat, 12 PM – 8 PM.
Contact
Q: How can I contact support?
A: Email mitj1202@gmail.com or WhatsApp +91 98207 25588.
Still have questions? Contact us!